Incentivize Honest Transactions
Our service incentivizes honest transactions. If a merchant does not ship goods, the arbiter refunds the buyer. If the buyer receives the goods as described but does not release the payment, the arbiter releases funds to the merchant. At no point does the arbiter have access to the funds, they can only release or return them.
Once the process is complete, all parties, including the escrow agent, can submit ratings and provide feedback on the transaction. The feedback and rating system creates transparency which helps prevent dysfunctional behavior.
Lastly, escrow agents can set and charge fees, which gives them an incentive to provide this service.